9jaflaver Data - Privacy Policy

Effective Date: [8th-04-2024]

Information We Collect

We collect two types of information on this website:

• **Personal Information:** You may choose to provide us with personal information, such as your email address, when you contact us through our contact form.
• **Non-Personal Information:** We may collect non-personal information about your use of the website, such as your browsing history, IP address, and device information. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and requests.
• To improve the website and user experience.
• To send you information about our products and services (**only with your consent**).

Sharing Your Information

We will not share your personal information with third parties without your consent. We may share non-personal information with third-party service providers who help us operate the website.

Your Choices

You have the following choices regarding your information:

• You can choose not to provide us with any personal information.
• You can opt out of receiving marketing communications from us.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure. We cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. You are encouraged to review this Privacy Policy periodically for any updates.

Secure Data Handling Procedures for Personal and Sensitive User Data

Your trust is our priority. At [Your Utility Platform Name], we take the security of your personal and sensitive data very seriously. We have implemented robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Our Data Security Measures

• **Data Encryption:** We use industry-standard encryption methods to safeguard your personal and sensitive data, both in transit and at rest. This includes information like your name, phone number, email address, payment details, and transaction history.
• **Access Controls:** Access to your data is restricted to authorized personnel who require it to fulfill specific job functions. We implement strict access controls and user authentication protocols to prevent unauthorized access.
• **Regular Security Audits:** We conduct regular security audits and penetration testing to identify and address any potential vulnerabilities in our systems.
• **Incident Response Plan:** We have a comprehensive incident response plan in place to effectively respond to any security breaches or data leaks. This plan ensures timely containment, investigation, and remediation of any security incidents.

What Data Do We Collect?

We collect personal and sensitive data necessary to provide you with our services and ensure a smooth user experience. This may include:

• **User Information:** Your name, phone number, email address, and other contact details.
• **Payment Information:** Your billing information, including credit card details (which are securely transmitted and stored using industry-standard encryption).
• **Transaction History:** Details of your past purchases, such as data packages and airtime top-ups.

We will never:

• Sell or share your personal data with third parties for marketing purposes without your explicit consent.
• Use your data for any purpose other than providing you with our services, improving our platform, or complying with legal obligations.

Developer’s Data Retention and Deletion Policy

Data Retention

We retain your personal and sensitive data only for as long as necessary to fulfill the purposes outlined above or as required by law. Here's a breakdown of our data retention periods:

• **Transaction data:** We store transaction data for a reasonable period to comply with tax and auditing requirements, as well as for potential customer service inquiries or dispute resolution.
• **Account information:** We retain your basic account information (name, phone number) for a reasonable period even after your account becomes inactive. This allows you to easily reactivate your account if needed.

Data Deletion

You have the right to request the deletion of your personal data. If you wish to delete your account and your associated data, please contact us through [9jaflaver@gmail.com]. We will respond to your request within a reasonable timeframe, subject to any legal or regulatory requirements.

Please note: Complete deletion of your data might limit your ability to use our platform's functionalities or access your transaction history.

We are committed to transparency and providing you with control over your personal information. If you have any questions about our data handling practices or your privacy rights, please don't hesitate to contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: 9jaflaver@gmail.com

You can also reach us by mail at:

22 Kumasi Crescent, Wuse 2, Abuja